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Learn how Jamie, a father from Westchester, transformed his outdated heating and cooling system with Tetra. From managing all his rebate applications to completing his heat pump installation, Tetra handled everything for Jamie in just four phone calls.
At a glance:
- Jamie, a busy dad, needed a fast, simple way to upgrade his heating and cooling system.
- Tetra helped Jamie save over $9,000 on his system and managed every step of the heat pump installation—from designing the system to financing.
- The upgrade made Jamie’s home more efficient, quieter, and less expensive to maintain.
Jamie needed an effortless heat pump installation
Jamie, a working father of two teens living in a 2,200 square-foot home in Croton-On-Hudson, had been wanting to upgrade his outdated heating and cooling system for a while. Between his old heating oil system and inefficient mini splits for air conditioning, keeping his home comfortable was both challenging and expensive. A heat pump upgrade was the only solution.
If you need to get up to speed, here’s a heat pump guide with everything you need to know.
“I was fed up with heating oil, and the poor design of my house made matters worse,” Jamie said. With so many moving parts—installers, electricians, financing, and rebates—the idea of taking on the project alone felt overwhelming. He looked up Westchester HVAC reviews and that’s how he found Tetra.
To learn more, check out this article about 12 things to look for in a heat pump contractor.
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Why Jamie chose Tetra for his heat pump upgrade
Jamie knew he needed a partner who could handle every part of the heat pump install process, and Tetra’s full-service approach was exactly what he needed.
“The whole thing took no effort on my part,” Jamie shared. “Four 20-minute phone conversations and everything was done for me.”
Tetra took all the work off his hands. From designing the system to managing the financing, Tetra ensured Jamie’s experience was as smooth and hassle-free as possible. We even helped him navigate the Con Edison rebate applications, which saved even more time.
For more on Con Edison rebates, check out our ultimate guide to New York heat pump incentives.
“The handling of the loan was a huge advantage," Jamie added. "It took only 20 minutes to get an estimate, compared to the lengthy processes with other contractors."
He also appreciated how transparent and communicative the Tetra team was. "I always knew what to expect, and they took care of everything—from coordinating skilled electricians to ensuring a smooth installation.” From making sure Jamie’s system was cold-climate rated to abide by rebate rules, to handling permits, Tetra really does make the heat pump installation as effortless as possible.
Jamie’s heat pump upgrade: from start to finish
Jamie’s home upgrade involved removing his inefficient heat pump system, which included five outdoor condensers and their evaporator coils. These were replaced with just two 3-ton condensers and five new evaporator coils, making the system more efficient and quieter.
Additionally, Jamie’s old oil boiler and water heater were removed, and his water heater was replaced with a new electric hybrid model. This upgrade further improved his home’s efficiency and comfort.
For more details on when to replace your old HVAC system, check this article out.
“The new air conditioners are fantastic—far fewer condensers, much quieter, and incredibly effective,” Jamie noted. “The benefits of quieter, more efficient cooling and less maintenance are well worth it.”
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What happened next with Jamie’s heat pump upgrade
Despite a minor delay with equipment delivery, Tetra’s team remained dedicated throughout the project. “The install team was incredible—punctual and thorough,” Jamie recalled. Even when the electrician initially underestimated the scope of the job, they corrected the issue with outstanding work, ensuring everything was integrated seamlessly.
Talk about the actual team that did the install, punctual, thorough, dedicated, remove the part about the issue and replace it was other positive notes
Of all the Westchester HVAC reviews, Tetra is on top
If you’re thinking about upgrading your heating and cooling system, Tetra’s expert team is here to handle every detail—from financing to installation. You’ll experience the same ease and professionalism that Jamie did, all while improving your home’s comfort and energy efficiency.
Save time, money, and hassle by choosing Tetra. Schedule your free, virtual estimate today to start your heat pump upgrade process today!
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