General

You haven’t been to my house. How do you know what I need?

We can make specific recommendations based on the information you provided and our experience installing hundreds of systems. Plus, the pre-installation walkthrough gives us an opportunity to confirm the recommendation.

Are heat pumps more affordable?

Despite the rising cost of electricity in Massachusetts, you are eligible for government incentives and rebates on your heat pump purchase and installation. Plus, you can offset the cost of your energy bill through community grid partnerships and working with third-party energy providers.

Are heat pumps good for the environment?

Big time. Heat pumps are drastically more efficient than fossil fuel systems and prevent the most CO2 emissions of any other HVAC.

Will a heat pump save me money?

Yes, a new energy-efficient HVAC system can lower your energy bills and reduce long-term repair costs.

Why is my power bill so high?

Your power bill may be high due to inefficient appliances, poor insulation, excessive heating or cooling, or leaving devices plugged in when not in use.

Does insulation reduce the electric bill?

Yes, proper insulation reduces the electric bill by maintaining a consistent indoor temperature, reducing the need for heating and cooling.

Are tune-ups included in the cost of my system?

Absolutely. Your servicing schedule aligns with your system's needs, including tune-ups. We cover the costs, sending technicians as needed at no extra charge.

Are Mass Save Rebates ending?

No, Mass Save rebates aren’t ending. They are significantly reducing in 2025, so you should act now if you’re considering a heat pump upgrade.

Will I need to replace my system if it uses R-410A or older refrigerants?

Not immediately, but it’s a good idea to start planning for an upgrade. New systems will be more efficient, reduce maintenance costs, and ensure compliance with future regulations.

Heat Pump

Why do I need a Home Energy Assessment (HEA) before installing a heat pump?

An HEA identifies how energy-efficient your home is and reveals any problem areas like air leaks, poor insulation, or inefficient windows. Knowing this helps you ensure that your heat pump will work at its best, saving you money and energy in the long run. Without it, you might install a heat pump that isn't optimized for your home's needs.

Water Heater

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Massachusetts Programs

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New York Programs

Can I combine multiple incentives?

Yes, you can often combine state, local, and federal incentives to maximize savings. However, ensure you meet the eligibility requirements for each program and verify if there are any restrictions on combining incentives.

Federal Incentives

Will Mass Save Pay for my heat pump?

Installing a heat pump can save a family hundreds of dollars each year on energy bills. The Inflation Reduction Act includes tax credits and rebates that can cover up to 30% of the costs, depending on household eligibility.